We are committed to protecting your privacy and ensuring the security of your personal information.
Last Updated: 27 November 2025
At Camera-Pan Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, store, and safeguard your data when you use Camera-Pan Events, our platform for purchasing Event Packages and accessing sports event recordings.
By using our services, including purchasing Event Packages, accessing video footage, or utilizing our complimentary live streaming features, you consent to the practices described in this policy.
When you create an account or make a purchase on Camera-Pan Events, we collect personal information including:
When you purchase Event Packages or video footage, we collect payment information to process your transaction. This may include credit/debit card details, billing address, and transaction history. Payment processing is handled by secure third-party payment processors (such as Stripe), and we do not store complete credit card numbers on our servers.
We collect information about how you interact with our platform to provide and improve our services. This includes:
We automatically collect certain technical information when you access our platform:
When you purchase Event Packages or access event footage, we may collect information about the sports events, teams, and athletes associated with your purchases. This helps us deliver relevant content and improve our event coverage.
We use your information to provide and manage our services, including:
We may use your contact information to:
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
We use activity logs and usage data to verify compliance with our Terms & Conditions, including license agreements for video footage. This data may be referenced when processing refund requests, investigating potential license violations, or resolving disputes.
We analyze usage patterns and feedback to improve our platform, enhance video quality, optimize live streaming performance, and develop new features that better serve our customers.
We may disclose your personal information if required by law, in response to valid legal requests from public authorities (such as courts or government agencies), or to protect our rights, privacy, safety, or property.
Cookies are small text files stored on your device when you visit our website. They help us recognize your device, remember your preferences, and provide a better user experience.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the platform to function, including authentication, security, and payment processing |
| Functional Cookies | Remember your preferences, language settings, and viewing history |
| Analytics Cookies | Help us understand how visitors interact with our platform to improve our services |
| Marketing Cookies | Used to deliver relevant advertisements and track marketing campaign effectiveness |
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform, including your ability to access purchased content or use live streaming features.
We work with trusted third-party service providers who assist us in operating our platform. These include:
These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data in accordance with applicable laws and our agreements with them.
In some cases, we may share limited information with event organizers or team administrators to facilitate event coverage or package fulfillment. This is done only as necessary for service delivery.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. Our security measures include:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including:
When your personal information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.
Depending on your location, you may have the following rights regarding your personal information:
Request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information (subject to legal retention requirements)
Request limitation of how we process your personal information
Request a copy of your data in a structured, machine-readable format
Object to processing of your personal information for certain purposes
Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
Our services are primarily intended for adults and parents/guardians purchasing Event Packages on behalf of their children. We do not knowingly collect personal information directly from children under the age of 13 (or applicable age in your jurisdiction).
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Camera-Pan Limited operates primarily in the United Kingdom. However, your information may be transferred to and processed in countries other than your own, including countries where our service providers are located.
When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data, including standard contractual clauses approved by relevant authorities and ensuring that recipients maintain adequate data protection standards.
We reserve the right to update or modify this privacy policy at any time. When we make changes, we will:
We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us:
Website
events.camera-pan.comFor data protection inquiries or to exercise your rights, please include "Privacy Request" in your email subject line to ensure prompt handling.